ADVOCATE’s entire management structure is designed to provide accurate, timely and consistent feedback between ADVOCATE and our clients. We have made it our business to understand our clients’ business needs. Diagnostic Revenue Analysis tracks performance from every angle to ensure revenue maximization.
ADVOCATE’s computerized payment compliance software has been engineered to verify payers are paying the contracted amount. Our system compares the actual amount paid to the contracted rate to verify the accuracy of every payment. Our Fee Compliance system identifies and reports all underpaid claims.
Our proprietary Dual Code Technology provides the highest level of coding accuracy. Computer assisted coding technology and sub-specialized certified coders assign CPT and diagnosis codes for each procedure using the Dual Code Technology. This process not only provides the most accurate coding but also reduces denials through proper modifier application that cannot be accomplished with alternative coding methods.
ADVOCATE’s real time claims tracking module ensures claims are followed up on for maximum collection efforts as soon as the claim is delinquent, as opposed to predetermined generalized time frames. In other words, based on statistical determination by individual payor, our system determines the fastest time each payor processes claims. If any claim in the system is unpaid after the optimal number of days determined, the account follow up process begins immediately.